ABOUT EMG IT
We build for
success
This is a space to share more about the business: who's behind it, what it does and what this site has to offer. It’s an opportunity to tell the story behind the business or describe a special service or product it offers. You can use this section to share the company's history or highlight a particular feature that sets it apart from competitors.
Let the writing speak for itself. Keep a consistent tone and voice throughout the website to stay true to the brand image and give visitors a taste of the company’s values and personality.
Proactive IT support
Our proactive approach ensures your systems are always updated, secure and running at peak performance, minimizing downtime and maximizing productivity.
Security at the core
We prioritise cybersecurity with customised solutions that protect your business from cyber threats and ensure data integrity.
Scalable solutions
Whether you are a small business or a large enterprise, our solutions scale with you to meet current and future needs.
Strategic guidance
Our expert consultants help you plan smarter, work smarter and align your technology with your business goals.
True Partnership
We believe in building genuine partnerships with our clients, ensuring your IT needs are fully understood and met.
One-stop-shop
Our solutions consider what your business needs now and into the future, safe proofing it for the long run. From niche setups to fully integrated systems, we can do it all.
Exceptional value
Enjoy premium service and qualified expertise for the cost of one ‘tech guy’. You’ll gain access to a dedicated team without the overheads.
Outstanding service
We’ve a built reputation of reliability, quality and responsiveness. Each client regardless of size and budget experience the VIP customer service treatment.
Why Us?
We build for people
WHY WE DO WHAT WE DO
This is a space to share more about the business: who's behind it, what it does and what this site has to offer. It’s an opportunity to tell the story behind the business or describe a special service or product it offers. You can use this section to share the company's history or highlight a particular feature that sets it apart from competitors.
Let the writing speak for itself. Keep a consistent tone and voice throughout the website to stay true to the brand image and give visitors a taste of the company’s values and personality.
Our proactive approach ensures your systems are always updated, secure and running at peak performance, minimizing downtime and maximizing productivity.
Proactive IT support
We prioritise cybersecurity with customised solutions that protect your business from cyber threats and ensure data integrity.
Security
at the core
Whether you are a small business or a large enterprise, our solutions scale with you to meet current and future needs.
Scalable solutions
Our expert consultants help you plan smarter, work smarter and align your technology with your business goals.
Strategic guidance
We believe in building genuine partnerships with our clients, ensuring your IT needs are fully understood and met.
True partnerships
Our solutions consider what your business needs now and into the future, safe proofing it for the long run. From niche setups to fully integrated systems, we can do it all.
One-stop
-shop
Enjoy premium service and qualified expertise for the cost of one ‘tech guy’. You’ll gain access to a dedicated team without the overheads.
Exceptional value
We’ve a built reputation of reliability, quality and responsiveness. Each client regardless of size and budget experience the VIP customer service treatment.
Outstanding service
Why Us?
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Michael Bertei
Managing Director | BSc
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Nathan Bicknell
IT Operations Manager
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Darren Campbell
IT Operations Manager
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Brian Laws
IT Operations Manager
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Peter Humphris
IT Operations Manager
Peter Humphris
IT Operations Manager
Whilst new to the team, Peter is a dedicated IT Support Technician with a strong foundation in digital technologies. With a passion for problem-solving and a keen interest in technology, he is committed to providing top-notch support to ensure smooth and efficient IT operations.
Having recently completed a Diploma of IT (Advanced Networking/Cloud Engineering), Peter has developed a solid foundation in Cisco networking, cybersecurity, cloud infrastructure management, and virtual network design. His previous roles have provided hands-on experience in troubleshooting hardware and software issues, setting up and maintaining networks, and delivering excellent customer service.
Brian Laws
IT Operations Manager
Brian has been with EMG IT for 10 years, and has pivoted from supporting a corporate client base, to the professional sector that our company currently caters to. Brian brought advanced knowledge of virtualisation and backup technologies that assisted in expanding EMG IT’s capability.
Brian provides both on-site and remote support for all IT and Telephony systems.
Darren Campbell
IT Operations Manager
Darren joined the team in 2015, having started his IT career in sales. Darren’s experience in customer-facing roles has been invaluable, ensuring EMG IT’s customer service is unrivalled in the Far North.
Darren provides internal and external support for all EMG IT systems.
Nathan Bicknell
Managing Director | BSc
Nathan emigrated to Australia from England in 2004. After graduate from TAFE, Nathan joined the team, spending the past fifteen years working his way up to second-in-command. Nathan has extensive experience setting up and supporting IT systems in remote areas, and system maintenance.
Extended skillset: Windows, Servers, Hyper-V, SharePoint, Office365 and Cisco Meraki.
Certified Microsoft & Cisco Pro..
Michael Bertei
IT Operations Manager
With 25 years of technical expertise, Michael leads EMG IT as Managing Director, driving exceptional customer relationships and innovative IT solutions to address diverse business challenges. Known for his approachable and honest leadership, he excels in project management, cybersecurity, cloud services, and strategic IT consulting, ensuring clients remain ahead in technology, efficiency, and security.
Credentials: Bachelor of Science in Computer Science | Microsoft and Ubiquiti Certified